Applies to Free

Applies to Basic

Applies to Business

What is Slack v3?

Slack v3 is our latest integration application that supports Slack’s most recent platform built for integrations. Slack v3 uses Granular Bot Permissions (“GBP”), and it allows our application to support Org-Wide App Installs and includes our newest ask command and modal.

What are the new features and functionality of the integration?

Slack v3 uses the preferred integration path with Slack. As Slack’s platform has evolved over time, they’ve released different methods for integrations. Roughly speaking, we can refer to the various integrations paths in these buckets:

  • Slack v1: Notifications-only integration

  • Slack v2: Interactive integration

  • Slack v3: Notifications-only integration (GBP) or interactive integration (GSP), depending on your configuration.

An Org-Wide App is beneficial for any Slack customers using Enterprise Grids with multiple workspaces. To enable apps to coexist in workspaces but be managed at the enterprise level, Slack is introducing Org-Wide Apps. Now, apps can be installed at an organization level and be available to all, or some, of the workspaces within that organization.

It's also worth noting that now with Org-Wide App Installs, admins can enable your application for all future workspaces. This allows workspaces, when created, to come pre-installed with your application.

What’s the value of Org-Wide App Installs?

  • Easier administration: Enterprise org admins will now be able to distribute applications easily across all workspaces. This allows for our Teams integration to be used more easily across an org where it might have been limited to a single workspace in the past.

  • More adoption and usage: Pre-approved apps can be auto-installed when a workplace is created and users only have to authenticate with an app once for all workspaces that have access to the app.

What is the new ask modal experience?

Our newest ask modal and ask command were added to Slack v3 on January 5, 2021

What are the ask modal and command?

The ask command (/stack ask) and modal helps users quickly get answers to questions and overcome issues at hand while staying within their current workflow.

The new command minimizes the steps a user must take to get the information they need. Instead of requiring users to click on ‘more actions’ and ‘Ask on Teams,’ the new command and modal streamlines the steps.

How does the ask command work?

  • After using the new command (/stack ask), the modal will pop up within Slack. A user is able to input all of the information needed to ask a question within Teams via Slack.

Additionally, a user can use the command + their question to prepopulate the body of the question in Teams.

  • /stack ask How do I X? and ‘How do I X?’ will be added to the body of the question

How does the notify command work?

The notify command (/stack notify) allows users to create Teams notifications from within Slack.

Private Channel Notifications

To create or edit a private channel notification, it needs to be done in Slack.

  1. Navigate to the private channel in Slack.

  2. Add the Stack bot with the command /invite @Stack Overflow for Teams

  3. Once the bot is added, you can create a notification using the command /stack notify.

Does /slack help include the new command?

Yes. If a user is having trouble using the feature, the /stack help command provides guidance on the integration features. This now includes our /stack ask command.

Do you lose any functionality with Slack v3?

  • Users will need to reauthorize their notifications to continue to receive them

  • Notification can either be sent to public channels or DMs

Are you required to upgrade to Slack v3?

We will discontinue our previous versions of the Slack integration on May 31st. For anyone that joined Stack Overflow for Teams prior to January 5th, 2021, you will be required to upgrade before this end-of-life date. Anyone who joined after January 5th is on the latest version.

How do I upgrade my older version of the Slack integration?

Basic and Business customers will need to uninstall their current Slack app (either v1 or v2) and install the new one. The process is simple and there are prompts within your Admin settings tab.

Need more help? Submit an issue or question through our support portal.

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